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Business Meeting

Training

Increase efficiency and effectiveness in handling the business operations as well as taking decisions impacting organization’s success.

Business Training at BT Outsourcing

We offer variety of training courses and workshops that address Interpersonal Skills, Leadership & Management Skills and Mindset (Attitude).  Courses can be customized according to the business needs

  • Training Details:
     

  • Engagement & Productivity:
    This course covers Personal Character & Behavior , Social Intelligence , Communication, Leadership, Problem Solving, Setting Priorities, Strategic Thinking and Planning, Risk taking, and Decision Making Efficiency.

     

  • Customer Service:
    This course covers different modules including Customer Service Basics, dealing with issues/ challenges and stress; successfully managing a Customer Service team. Each module can be booked separately as per analysis and business needs.

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